Privacy Notice

  1. Opening Statement

(1) This document contains information regarding the accumulation of personal data that is generated during your interaction with our website.

(2) Our website contains information regarding data administration within the App (which is accessible on Android, iOS, and the web). You are also encouraged to examine our General Terms and Conditions (GTC).

(3) We process personal data that is associated with you when you utilize our website. Personal data encompasses any information that pertains to an identified or identifiable individual, including but not limited to names, addresses, email addresses, and user activity. We are committed to protecting your privacy and will attempt to provide a clear explanation of the personal data that is collected during your visit and the methods by which it is managed.

  1. Gathering Personal Information During Your Visit to Our Website

2.1 Server Log Files

(1) We collect personal data that your browser transmits to our server only if you use our website solely for informational purposes without registering or providing your information. The following data is collected to guarantee the stability and security of our website and to display it:

(2) The legal foundation for this collection is our legitimate interests, as outlined in Article 6 (1) (f) of the General Data Protection Regulation (GDPR). These interests include the optimization of system performance and user experience, the provision of useful information about our services, the enhancement of website security and stability, and the identification and tracking of potential attacks or misuse.

(3) This data is not supplemented with information from other sources and is not disclosed to third parties, with the exception of relevant authorities, legal representatives, and insurance companies in the event of website misuse.

(4) The data that is collected is stored for a period of 14 days.

2.2 Cookies

(1) Cookies are stored on your device during your visit to our website, in addition to the data previously mentioned. Cookies are small text files that are stored on your hard drive and connected to your browser. They transmit specific information to the entity that set the cookie, which is us in this instance. Cookies are incapable of executing programs or infecting your computer with viruses. They enhance the overall efficiency and user-friendliness of the internet experience.

(2) Cookie Use: (a) Our website utilizes a variety of cookie categories, which are described below:

Temporary cookies (refer to b)

Cookies that are persistent (refer to c) and transient (refer to b) are automatically deleted upon browser closure. These include session cookies, which are used to aggregate multiple queries from your browser into a single session by storing a session ID. This facilitates the identification of your computer upon your subsequent visits to our website. When you exit out or close your browser, session cookies are deleted. (c) Persistent cookies are stored on your device for a predetermined duration, which varies depending on the cookie. These cookies may be eliminated at any time by accessing the security settings of your browser.

(3) You have the ability to customize your browser settings to suit your preferences, including the refusal of all cookies or third-party cookies. Nevertheless, the denial of cookies may result in the inaccessibility of certain website functions.

(4) For comprehensive information regarding the cookies employed on this website, please refer to the "Cookie Policy" option, which can be accessed from any page on the site.

(5) Our legitimate interest, as defined in Article 6 (1) (f) of the General Data Protection Regulation (GDPR), is the basis for the processing of essential and advantageous cookie data. This interest encompasses the maintenance of the website's functionality and security.

(6) The processing of analysis, reporting, and marketing cookies ("non-essential cookies") is contingent upon your assent, which you provide in the cookie settings at the commencement of your visit. At any time, you may revoke your consent with future effect by modifying the cookie settings, which are accessible from every page of this website under the "Cookie Policy" option.

Information We Gather About You

We collect information about you in a variety of methods, including when you directly provide it to us, when you use our Services, and when other sources provide it to us. The following is a detailed explanation.

  1. The Information You Provide to Us

Direct Input: We acquire the information you submit when you input it into the Services or directly share it with us.

We generally do not host or collect your data if you use server or data center versions, except in limited cases that are permitted by your administrator. We directly collect feedback, utilize analytics to gather data without identifying you, and monitor clickstream data. Our data collection can be disabled by administrators through network-level transmission barring or through configuration settings.

We collect content that is submitted on our websites, such as feedback, participation in interactive features, surveys, contests, and events.

Support Channels: Information is collected when you submit a support query, designate yourself as a technical contact, communicate with a representative, or engage with customer support. This comprises contact information, a summary of the issue, and pertinent documentation or photographs.

Information That We Automatically Gather During Your Use of the Services

Usage Data: We monitor information regarding your interactions with our Services, such as the features you utilize, the links you select, the attachments you submit, the search terms you enter, and the details of your team collaboration. This encompasses clickstream data and restricted content-related information for server or data center versions. This data collection can be disabled or blocked by administrators.

Device and Connection Information: We gather information about your devices, such as the types of connection, operating systems, browsers, IP addresses, and URLs of referring/exit pages. This enables us to deliver a superior service experience. The volume of data that is collected is contingent upon the configuration of the device. This collection may be disabled by administrators.

Cookies and Tracking Technologies: In order to recognize you across various devices and Services, we and our partners employ cookies and tracking technologies (e.g., web beacons, device identifiers). For additional details, please refer to our Cookies and Tracking Notice.

Information Obtained from External Sources

Partners: Our global network of partners offers consulting, implementation, training, marketing, and sales services. We receive information regarding contact information, event participation, and geographic location.

Other Partners: We collect information from third-party partners, such as advertising and market research providers, regarding your interest and engagement with our Services and advertisements.

Third-party providers: Information is obtained from publicly available sources, such as social media platforms and business information providers. This data is utilized for targeted advertising, personalized communications, event promotion, and profiling. It includes email addresses, job titles, phone numbers, user behavior data, IP addresses, and social media profiles.

  1. Our Approach to Utilizing the Data We Gather

The utilization of your information is contingent upon the Services you utilize, the manner in which you utilize them, and the preferences you have disclosed to us. The following are the specific purposes for which we utilize your information.

To customize your experience and offer services

We employ your information to provide the Services, process transactions, authenticate logins, provide customer support, and maintain and enhance the Services. The Services incorporate personalized features that improve productivity and collaboration, such as the analysis of team activities to provide pertinent search results, notifications, and recommendations. We may utilize your email domain to infer your organization for personalized content and your job title to provide pertinent search results. We integrate your information to provide a seamless experience, similar to the process of locating information across multiple Services, if you utilize multiple Services. Your interactions with our products and advertisements assist us in customizing your experience and communications. To decline this personalization, please email privacy@com.

For the purpose of research and development

Continuously, we endeavor to enhance our Services by enhancing their intelligence, speed, and utility. In order to resolve problems, identify trends, and create new technologies and features, we evaluate feedback and utilization patterns. For example, the refinement of connection recommendations is facilitated by the analysis of @mention interactions. Topic suggestions are enhanced through the utilization of search term analysis. We implement these insights across Services to improve integration and features. Additionally, we conduct tests on new features with a limited number of users prior to their wider implementation.

To facilitate communication regarding the services

We utilize your contact information for transactional communications, including technical notices, customer support responses, subscription reminders, and purchase confirmations. We inform you of interactions on the Services, such as @mentions or task assignments, via email or SMS. Your proficiency with the Services is enhanced by personalized communications that are tailored to your activity. The majority of these communications are essential to the Services and cannot be opted out of, although some may provide opt-out alternatives within the communication or account preferences.

To increase engagement, promote, and market

We employ your contact information and usage data to send promotional communications, such as emails and advertisements on other websites, in order to increase engagement and optimize your experience with the Services. These communications may encompass survey requests, newsletters, events, and information regarding new features. These communications can be managed in accordance with the instructions provided in the section titled "Opt-out of communications."

Customer Service

Your data assists us in the resolution of technical issues, the analysis of failures, the response to support requests, and the enhancement of the Services. We may share information with third-party experts for support-related requests with your consent.

For the sake of safety and security

We utilize your information to verify, detect and respond to security incidents, and monitor and safeguard against malicious, fraudulent, or unlawful activities, including violations of our service policies.

To safeguard legal rights and business interests

We utilize your information for regulatory compliance, legal claims, and audits. We also employ it in the context of business acquisitions, mergers, or purchases.

With Your Assent

We use your information for specific purposes that are not enumerated above, with your explicit consent. To illustrate, we may distribute customer anecdotes or testimonials to advertise the Services with your consent.

Legal Foundations for Processing (For EEA Users)

We do not process your information unless it is legally permissible under EU laws if you are located in the European Economic Area (EEA). Legal bases encompass the provision of the Services, legitimate interests (including research, marketing, and legal rights protection), consent for specific purposes, or legal obligations.

You have the right to revoke your consent to our use of your information at any time; however, this will not effect any prior processing. You may object to the use of your information if we process it based on legitimate interests, although this may restrict your use of the Services.

How We Disclose the Information We Gather

We disclose your information in a manner that enables collaboration and guarantees the correct operation of the Services. This encompasses the exchange of information with third parties and through the Services. It is important to note that certain laws may consider third-party cookies and monitoring technologies used for advertising to be a "sale." However, our company does not sell personal information for monetary gain.

Notifying Third Parties

Service Providers: Third-party providers provide a variety of services, including website and application development, hosting, maintenance, analysis, and marketing. Your information is accessed by these providers in accordance with our instructions and with the requisite security measures.

Partners: In order to provide localized support and consumer solutions, consulting, sales, support, and technical service providers may have access to your information.

Third-Party Applications: The inclusion of third-party applications in the Services may allow them to access your information. Third-party app providers may receive the information of administrators or technical contacts. Prior to employing third-party applications, it is imperative to review their policies.

Links to Third-Party Websites: Our Services may contain links to external websites that have distinct privacy policies. The privacy policies of these sites govern the information that is submitted.

Third Party Services: In accordance with your privacy settings on those platforms, the interaction with third-party services (e.g., Google login, social media) may result in the disclosure of specific information to those services or vice versa.

Third-party widgets and social media features, such as the Twitter "tweet" icon, may acquire your IP address and establish cookies. Third-party privacy policies regulate these capabilities.

With Your assent: We disclose your information to third parties with your assent, for example, by publishing testimonials that include your name.

Compliance and Legal Enforcement: In exceptional circumstances, we may disclose your information to ensure compliance with laws, safeguard our products, enforce our rights, and respond to emergencies. For additional information, please refer to our Transparency Report and Guidelines for Law Enforcement.

Notifying Affiliated Organizations

Companies: Information is shared with affiliated companies to facilitate the operation and enhancement of services and the provision of related products.

Business Transfers: In situations such as mergers or sales, information may be disclosed or transferred. You will be informed of any transactions that occur and any decisions that you may make regarding your information.

This privacy policy guarantees that your data is managed in a responsible and transparent manner. Contact us at [email protected] with any questions or concerns.

  1. Legal rights

(1) You, as an individual whose data is processed, normally have the right to access information regarding the origin, beneficiaries, and purpose of your personal data that we process. Furthermore, you are entitled to request the barring or deletion of inaccurate or fraudulently processed data, corrections, data portability, and processing restrictions.

(2) Additionally, you have the right to object to the processing of your personal data for reasons that are unique to your circumstances. Nevertheless, you have the right to object to the processing of your personal information for direct marketing purposes at any time, without the need to provide a reason.

(3) Additionally, you have the right to revoke any consent that has been granted for the processing of your personal data at any time, with future effect.

(4) Please submit any inquiries or revocations of consent, as well as any requests for the exercise of your rights, to us through a Support Ticket.

(5) You have the right to register a complaint with the appropriate supervisory authority if you believe that the processing of your personal data violates applicable data protection laws or if your data protection rights have been infringed in any manner. In Austria, this entity is known as the Data Protection Authority.

  1. Modifications

Periodically, we may revise this privacy policy. We will post any modifications to this page. If the modifications are substantial, we will provide more visible updates through notifications on the Services homepages, login displays, or via email. An archive of previous versions of this Privacy Policy will be maintained for your convenience. We suggest that you periodically examine our privacy policy to remain informed about our data practices and to determine how you can protect your privacy. If you are not in agreement with any modifications to this privacy policy, you must cease using the Services.